AWS Elektrotehnik SRL – esd-furniture.eu | Version: July 2026

AWS Elektrotehnik SRL, with its registered office at Strada Industriei nr. 8, 307201 Giarmata Vii, Timiș County, Romania, tax identification number RO30053945, Trade Registry no. J35/884/2012, e-mail office@awstehnik.ro, telephone +40 722 227 703 (referred to as the “Company” or the “Controller”), processes personal data as a data controller, in accordance with Regulation (EU) 2016/679 (GDPR) and Law no. 190/2018. This policy explains what data we process, for what purposes, on what legal grounds, for how long we retain it, and what your rights are.

1. Categories of Data Processed

        Identification and contact data: first name, last name, e-mail address, phone number, delivery and billing address.

        Professional data: the company represented, position, the company’s billing details (for contact persons of corporate clients).

        Order and payment data: order history, invoices, payment data (we do not store full card details).

        Communication data: the content of messages sent through the website’s forms, e-mail, or telephone.

        Technical data: IP address, browser and device type, data collected through cookies (see Cookie Policy).

We do not intentionally process special categories of data (Article 9 GDPR) and we do not target minors. Providing the data marked as mandatory is necessary for processing orders; refusal to provide it makes it impossible to perform the contract.

2. Purposes and Legal Grounds for Processing

        Processing orders and requests for quotes, delivering products, invoicing, warranties, and returns – legal ground: performance of the contract (Article 6(1)(b) GDPR) and legal obligations, in particular tax and accounting obligations (point (c)).

        Compliance with legal obligations – issuing and retaining financial and accounting documents (Law no. 82/1991, the Fiscal Code), reporting via the RO e-Invoice system, handling complaints in accordance with consumer protection legislation – legal ground: Article 6(1)(c) GDPR.

        Commercial communications (newsletter, offers) – legal ground: your consent (Article 6(1)(a) GDPR), which may be withdrawn at any time via the unsubscribe link or by e-mail at office@awstehnik.ro, without affecting the lawfulness of processing carried out before withdrawal.

        Legitimate interest (Article 6(1)(f) GDPR) – defending the Company’s rights in disputes, fraud prevention, debt recovery, maintaining the business relationship with contact persons of corporate clients, internal statistics, and improving the website.

3. Recipients of the Data

Data may be disclosed, to the extent strictly necessary, to: courier and transport companies (for delivery), IT service providers, web hosting and e-mail providers, accounting and audit service providers, banking institutions (for processing payments), lawyers and consultants, and public authorities where required by law (ANAF, ANPC, courts). We have entered into data processing agreements with all our processors in accordance with Article 28 GDPR. We do not sell or rent your data to third parties.

Data is, as a rule, processed within the European Union / European Economic Area. In the exceptional case of transfers outside the EEA (e.g., certain digital service providers), these are carried out only with the appropriate safeguards under Chapter V GDPR (adequacy decisions, standard contractual clauses).

4. Retention Period

        Financial and accounting documents (invoices and supporting documents): 5 years from the end of the financial year in which they were drawn up, in accordance with Law no. 82/1991, subject to the exceptions provided by law.

        Data relating to the client account and order history: for the duration of the contractual relationship and thereafter for the duration of the statutory limitation periods (generally 3 years), or of the applicable warranty periods.

        Data processed on the basis of consent (newsletter): until consent is withdrawn.

        Correspondence and complaints: 3 years from resolution, except in disputed matters, where data is retained until final resolution.

5. Rights of Data Subjects

Under Articles 15–22 GDPR, you have the following rights: the right of access to your data, the right to rectification, the right to erasure (“the right to be forgotten”), the right to restriction of processing, the right to data portability, the right to object (including to processing based on legitimate interest and, at any time, to direct marketing), and the right not to be subject to a decision based solely on automated processing which produces legal effects. The Company does not use decision-making processes based solely on automated processing, including profiling, which produce legal effects concerning you.

To exercise your rights, send a request to office@awstehnik.ro or by post to the Company’s registered office. We will respond within one month of receiving the request, a period which may be extended by two months in complex cases, with notice to you. Exercising your rights is free of charge, except for manifestly unfounded or excessive requests.

You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP), B-dul G-ral Gheorghe Magheru nr. 28-30, sector 1, Bucharest, www.dataprotection.ro, as well as the right to bring proceedings before the courts.

6. Data Security

The Company implements appropriate technical and organisational measures to protect data: need-to-know access restrictions, secure connections (HTTPS), internal confidentiality policies, staff training, and backups. In the event of a personal data breach likely to result in a high risk to your rights, you will be informed in accordance with Article 34 GDPR, and ANSPDCP will be notified in accordance with Article 33 GDPR.

7. Updates

This policy may be updated periodically; the current version, together with the date of the last revision, is permanently published on the website. Significant changes will be prominently indicated on the website or, where applicable, by e-mail.